Privacy Policy

Privacy Policy

Privacy Statement & Terms of Use

In using this website you are deemed to have read and agreed to the following terms and conditions: The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. "The Company", “Ourselves”, “We” and "Us", refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to prevailing laws of Australia. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Privacy Statement

Vital is committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers.

Confidentiality

Any information concerning the Client and their respective Client Records may be passed to third parties. However, Client records are regarded as confidential and therefore will not be divulged to any third party. Clients have the right to request sight of, and copies of any and all Client Records we keep, provided that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Clients with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.

Disclaimer

Exclusions and Limitations

The information on this web site is provided on an "as is" basis. To the fullest extent permitted by law, this Company:

  • Excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including inaccuracies or omissions in this website and/or the Company’s literature.
  • Excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits, damage caused to your computer, software, systems and programs, data loss, or any other direct or indirect consequential damages.

This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

Log Files

We use IP addresses to analyse trends, administer the site, track user movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times, requested URL, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis.

Cookies

Like most interactive web sites this Company’s website uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable functionality and ease of use. Some affiliate partners may also use cookies.

Links to this Website

You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

Links from this Website

We do not monitor or review the content of other party’s websites linked from this website. Opinions expressed or materials appearing on such websites are not necessarily shared or endorsed by us. We are not responsible for the privacy practices or content of these sites. Users should review the privacy statements of any external websites visited.

Copyright Notice

Copyright and other relevant intellectual property rights exist on all text relating to the Company’s services and the full content of this website.

Communication

We have several different e-mail addresses for different queries. These and other contact information can be found on our Contact Us page.

General

By accessing this website you consent to these terms and conditions. If any terms are deemed invalid or unenforceable, the remaining provisions shall continue to apply. Failure of the Company to enforce any provision shall not be construed as waiver of such provision. These Terms and Conditions shall not be amended except in writing signed by authorised representatives of the Company.

Notification of Changes

The Company reserves the right to change these conditions at any time. Your continued use of the site signifies your acceptance of any updates. If changes are made to our privacy policy, notice may be posted on the website or sent by email/postal mail where appropriate. Changes will be posted 30 days prior to taking effect.

These terms and conditions form part of the Agreement between the Client and Ourselves. Your use of this website indicates your understanding, agreement and acceptance of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.